Submissions in PTX with a status of "sent" are automatically archived after 7 days. Archived submissions are removed from the "Card" view but are still visible from the "Grid" view.
The default 7 days can be ammended to a maximum of 90 days before archiving takes place. The company administrator can change this frequncey from within PTX by going to:
- Payment Profile (Choose required profile)
- In the General tab, at the bottom of the right hand column you will see the option to Auto archive sent submissions after X number of days.Choose your required number of days and then click on save.
Please note, once file batches are archived this action cannot be undone.