If you are the company system administrator and you are a direct submitter, new payment profiles can be created or existing payment profiles edited by navigating to:
- Settings tab
- Payment profiles
- Select ‘New Payment Profile’ or click on the profile name you wish to amend.
You will be presented with three menus:
- General
- Banking details
- File Import
All fields are editable in these menus with the exception of transmission type. Should a new Service User Number be required or the transmission type edited, then please contact the Bottomline Cloud Support team on +44 (0)1189 258 250 and choose option 2 for technical support or email emea-support@bottomline.com
Please note: If the payment profile is to be associated with a ‘Collection’ profile, the file import tab should be set to Manual Entry.
We strongly recommend speaking to a Bottomline engineer before making changes to the mapping template.
