Overview:
BACS reports are provided by the BACS service, and are used to feedback information on your submissions. This includes Credit payments, Direct Debit collections and Direct Debit Instructions. There are multiple reports produced by the BACS service, each report giving the BACS user different information. This can be anything from confirming an AUDDIS submission is setup to the reason why a particular transaction was rejected.
As a BACS submitter it is required to check your reports and action accordingly in line with the scheme rules.
Bacs reports can be access via the payment services website https://paymentservices.bacs.co.uk or via your BACS submission software. Information on the different BACS reports can be found below:
Direct Debit Reports:
AUDDIS report - Automated Direct Debit Instruction Service
ARUDD report (UDD User Copy) – Automated Return of Unpaid Direct Debits
ADDACS report – Automated Direct Debit Amendments and Cancellation Service
DDICA report - Direct Debit Indemnity Claim Advice
Direct Credit Reports:
ARUCS Report - Automated Return of Unapplied Credit Service
AWACS Report (UAC User Copy) – Advice of Wrong Account for Credits Service