How to complete Service Qualification Plan testing

If you are a PTX Direct customer using a smartcard or CSM to submit to BACS you will need to complete the Bacs Service Qualification Plan (SQP) before you are able to Submit Live Files.

The SQP needs to be completed using a Primary Security Contact’s smartcard.

If you are a CSM customer, or are unable to access a Primary Security Contact (PSC), you may be able to complete the SQP using an Additional Security Contact’s (ASC) smartcard or HSM Certificate – however you will need to agree this with the Bacs helpdesk at your bank.

You need to complete the SQP for each Bacs Service User Number (SUN) you have configured in PT-X.

Before you can send a test in PTX you will need to ensure that the PTX Software Supplier ID (SFP7222) has been linked to each SUN configured in PTX – you will need to contact the Bacs helpdesk at your bank to arrange this.

Completing the SQP for Payments (Direct Credits) only Service User Numbers

1. Your payment profile that is linked to the SUN you are testing needs to be set to Full Test.
2. You will need to upload to PTX an example Credits File that contains at least 3 instructions.
3. The 3 instructions must all use real sort codes and account numbers.
4. The 3 instructions must be paying at least 0.01p each (PT-X won’t accept a file without this anyway).
5. The batch needs to be approved (it doesn’t matter who does this).
6. The batch must be sent using a PSC smartcard.
7. You will then need to download the Generic Test Report to complete the test – this also needs to be done with a PSC smartcard.
8. In PT-X, navigate to the Payments menu.
9. Select Bacs messages.
10. Click Collect.
11. Select the payment profile that is linked to the SUN you are testing.
12. Change report type to Test.
13. Tick Generic Test Report.
14. Click Collect messages.
15. Enter the smartcard PIN or Password when prompted.
16. Once you have completed the above steps you can call your bank to check that the tests have been successful and request that they set the PTX SFP Live.
17. You can then request your payment profile in PTX is set Live by contacting your Project Coordinator.

Completing the SQP for Direct Debits only Service User Numbers

1. Your payment profile that is linked to the SUN you are testing needs to be set to Full Test.
2. You will need to upload to PTX an example Direct Debit File that contains at least 12 instructions.
3. The 12 instructions must all use real sort codes and account numbers.
4. You must use all 4 Direct Debit Transaction codes 3 times. The codes are 01, 17, 18 and 19.
5. The 12 instructions must be collecting at least 0.01p each (PTX won’t accept a file without this anyway).
6. Once uploaded, ensure that any Direct Debit references extracted from the file in PTX are in exactly the correct format.
   • Cross reference these with your accounting software, or bacs messages from previous payment solution if applicable.
   • If they are not, or if you are unsure about this, please speak to your Project Lead to rectify this.
7. The batch needs to be Approved (it doesn’t matter who does this).
8. The batch must be sent using a PSC smartcard.
9. You will then need to download the Generic Test Report to complete the test – this also needs to be done with a PSC smartcard.
10. In PTX navigate to the Payments menu.
11. Select Bacs messages.
12. Click Collect.
13. Select the payment profile that is linked to the SUN you are testing.
14. Change report type to Test.
15. Tick Generic Test Report.
16. Click Collect messages.
17. Enter the smartcard PIN or Password when prompted.
18. Once you have completed the above steps you can call your bank to check that the tests have been successful and request that they set the PTX SFP Live.
19. You can then request your Payment Profile in PTX is set Live by contacting your Project Coordinator.

If you are a Direct Credit and Direct Debit submitter

You must send a test file for both Direct Credits and Direct Debits as per the instructions above, however you will only need to download the Generic Test Report once.