Have you checked if the network settings are enabled? You need to have the date/time set to automatic on your phone
Articles in this section
- How do API & PTX Drive users manage MFA?
- How do I Delete a User with an Error Occurred During Multi Type Save?
- How do I enable the enhanced security login process for PT-X (Multi Factor Authentication)
- How do I find the app? Is the PT-X Multi Factor Authentication iphone app available in all app stores?
- How do I get further security protection? We already have MFA enabled. Is there further protection available around our payments?
- How do I get the mobile phone app to work? I get an error message invalid verification code
- How do I set up a new phone with the mobile app? I have a new phone and now cannot log into PTX
- How do I source the ‘key fob’ tokens?
- How does MFA fit in with the changes with Open banking?
- How does MFA work? Can I have a token shared between users?