Have you checked if the network settings are enabled? You need to have the date/time set to automatic on your phone
Articles in this section
- How do API & PTX Drive users manage MFA?
- How do I Delete a User with an Error Occurred During Multi Type Save?
- How do I enable the enhanced security login process for PT-X (Multi Factor Authentication)
- How do I get the mobile phone app to work? I get an error message invalid verification code
- How do I reinstall or reset the MFA Mobile App?
- How do I source the ‘key fob’ tokens?
- How does MFA work? Can I have a token shared between users?
- How does MFA work? Do we need tokens for admin users or just regular user?
- How does MFA work? What if our corporate IT policy does not allow Mobile Apps to be deployed on my phone?
- How does Multi-factor Authentication (MFA) work?