To ensure our user community remains protected against threats, Multi Factor Authentication (MFA) is now a standard function of PT-X. Login without a second factor is no longer supported, and all users must enable MFA on their accounts.
We offer customers the choice of using either a key-fob style token or the PT-X OTP Authenticator App (which is available on both iOS and Android) to generate a one-time-use passcode which then enables access to PT-X.
To discuss further and to order key-fob tokens, please contact us:
Email: PTX-MFA@bottomline.com
Tel: +44 (0)118 925 8250 and select option 1 or email emea-support@bottomline.com