Within PT-X, there are several status's that can be displayed during your submission, below is a list of these status's and their meanings:
- Draft– this relates to both MDE and DDM. Transactions will be combined into one batch; however, the batch can still be amended before approving for submission.
- Entered– Batch has been created, and can no longer be amended. You can now only approve or reject the batch.
- Approved– Batch has been approved and is now ready to be sent.
- Rejected– Batch has been rejected, and can no longer be sent. Reasons for a batch to be rejected would either be by the action of a user, PT-X Protect (if enabled) where the Risk assessment has been set to error the batch or an incorrectly formatted file has been uploaded.
- Committed (Indirect Submitters Only) –A status to confirm the file is ready for Bottomline to send at the next possible sweep.
- Sent– File has been sent to BACS and cannot be recalled unless contacting the sponsoring bank before the processing day.
- Archived– File is removed from the ‘Card’ view on the main PT-X home screen and can only be seen on the ‘Grid’ view.
- Import in Progress– File is currently importing into PT-X, the system is still validating the transactions.
- Locked (Indirect Submitters Only)– This status only appears on batches when Bottomline are completing the sweep, and are preparing the batch for submission.
- Rejected by BACS– File has been sent to BACs, and their server has rejected the whole submission.
- Risk Assessment -This message is a pass through status for batches where PT-X Protect has been enabled. 'Protect' scans payments for Risk and reports back.
- Held for Escalation -Please check with Bacs for the status of the submission (successfully received or other) and then contact Bottomline to discuss required next steps and to advise on how the submissions should be updated (SENT or REJECTED). To prevent duplicate submissions, DO NOT resubmit until you have spoken to Bacs and/or Bottomline.