The requirement for a strong password within PTX Payments are:
- 8 Characters Minimum
- 1 Lowercase Character
- 1 Uppercase Character
- 1 Number
Users are allowed a maximum of three strikes on entering a wrong password; after this, the account is locked-out and must be reset by a system administrator.
Please be aware that you have 72 hours to set up your new password from the time the reset email was sent. After this, you’ll need to request a new password reset.