Huge thanks for completing our survey
We raised a whopping £577 for the Joseph Rowntree Foundation with your support.
We’ve now surveyed over 800 businesses like yours and they told us that the biggest pain points in their collections process are following up on outstanding bills and invoices, chasing late payers and unexpected Direct Debit cancellations.
Lately we’ve seen these problems growing, especially during the pandemic. We want to help businesses receive payments promptly by providing product functionality that improves your collection process.
This is where we could use your help please!
To make sure that we build the right thing, we’d like to invite you to a focus group to discuss these product features with you, share some of our ideas and listen to your feedback.
We understand that things are always busy, so we’re running the focus group on 3 different days, each will run for 90-minutes and will have a few customers participating in them. If you do decide to join us, we’ll enter you in a raffle for your chance to win an Amazon Gift Voucher.
Please select the time and day that suits you and enter your name and email address, and we'll be in touch.
Your time and input are greatly appreciated, we look forward to chatting!
Kellie and Niyati
kellie.white@bottomline.com
niyati.joshi@bottomline.com
Understanding your business payment collection needs.
As we develop products in PTX and focus on our receivable offering, we want to learn about the ways in which our customers collect money into their businesses and the challenges they face in this process.
We’d really appreciate your help in answering a few questions about your collection methods and the pain points by filling in the short survey on the link below.
It only takes 4 mins and to show our appreciation, Bottomline PTX is donating a sum to the [Joseph Rowntree Foundation](https://www.jrf.org.uk/) for every response we receive.
Thank you for your support!
Niyati Joshi (Product Lead, Receivables)
Kellie White (Head of User Experience)
