On receiving a password reset or new account setup notification email, for added security to the PT-X Environment, URL's that are redirected to the browser via third party software are restricted by default.
If you are receiving the below message, this usually means that a third party URL scanner software is being used locally which will redirect the URL to the browser after scanning the content.
You will need to copy the URL link from the lowermost portion of the email directly into the preferred browser to access the reset menu.