How do I retrieve the log files for PTX Drive? Cloud Payments Expert December 28, 2018 13:43 Updated Follow Go to the installation path for PTX Drive on your Network The default path is usually C: PTX Drive. The directory you are looking for is called PTX Logs and the file is called log.out Related articles What is the delay time in PTX Drive? How do I migrate the Encryption and Drive service? How does API & PTX Drive work with MFA? Configuring Payment Profiles to Use PTX Drive How do I stop and restart Drive?