The delay time works in tandem with the polling time and tells Drive how long to wait before processing the file and pulling it into PTX. It is looking at the time stamp on the file and then waits the allocated time before dealing with the file. This delay time needs to be more than 30 seconds and we would recommend it being set to 120 seconds. The maximum number of seconds you can set it to is 86400.
To change this time, you will need to speak to someone in your IT department or to someone who has access to the required server where you have installed the Drive service.
Firstly, you stop the Drive service. Then, within the given installation path …/Drive/ there is a Settings.xml file which you can edit. Move to where it states ”DelayTime” and adjust the timings. Please note that this setting is in seconds, not minutes. Save the file and then start the Drive Service.
Please find below of the settings.xml file (please note, depending on the version of Drive you have the fields may slightly differ in order):
Without changing this setting, leaving it at “0” seconds, larger files placed in the watch folder directories can still be being written which will “lock” the file. This can either cause the file to fail on upload or cause a duplicate upload after successfully uploading due to the service not being able to modify and move the file out of the watch folder location, therefore the Drive service polling runs through uploading the file again on it's next set interval.
The polling time, seen as "Pollinterval" in the settings.xml file, relates to how often you want Drive to scan the directory you have specified in the profile for files. We would recommend setting this to 300 seconds. The maximum setting for this is 86400, as the delay time.