How do I update my user details in PTX Web Forms? Cloud Payments Expert March 05, 2019 09:37 Updated Follow Log in to the Client Portal. Click Update user profile. The User access screen is displayed. Click Edit user details. The User details are displayed. Update any fields as required, and then click Save changes. Related articles How do I manage user accounts? Can PTX Web Forms help reduce costly errors and ensure compliance during Direct Debit signup?