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Payments

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  • How do I register the security certificates for Gemalto?
  • How do I activate and set up a new smart card?
  • How do I add / edit a Service User Number (SUN) in PTX?
  • How do I authenticate with the Bacs Payment Services Website? I keep on getting an error saying "Unable to authenticate".
  • How do I automate a submission?
  • How do I check that my smart card has been setup correctly by my Bank?
  • How do I check that my smart card is working correctly?
  • How do I configure Internet Explorer when using PT-X?
  • How do I create/edit payment profiles in PTX?
  • How do I enable encrypted files to be imported into PTX?
  • How do I find out the package ID for PT-X Faster payments?
  • How do I find out what the package ID for PTX is?
  • How do I find out what the status of a batch file means?
  • How do I find out what the transaction codes mean in my submission?
  • How do I find out when the sweeps take place for PT-X indirect submissions?
  • How do I get my pin prompt to appear?
  • How do I get the PIN entry box for my Smart Card to appear?
  • How do I know which characters are acceptable in Bacs files?
  • How do I manually install the Gemalto Certificates?
  • How do I obtain an audit report for PT-X?
  • How do I reject/discard payment files in PTX?
  • How do I stop getting an error message when I try to send a payment - "You do not have permissions to approve this payment" - What does this mean?
  • How do I stop getting the error message "Unable to authenticate" when I try to submit my file, what does it mean?
  • How does the Bacs processing cycle work, in particular around the bank holidays?
  • How should I submit a formal complaint to Bottomline Technologies?
  • How to configure PT-X for Microsoft Edge to send payments
  • How to run the DDM Sweep manually
  • Payment Verification: Finally, a Bank Grade Solution for Businesses
  • THE RISK OF FRAUD AND FINANCIAL LOSS LOOMS HEAVILY
  • What are the password requirements/policy for PTX Payments?
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