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  3. Managing your Account

Managing your Account

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  • How do I reset my password?
  • How do I add/remove email notifications?
  • How do I change the originating bank account details?
  • How do I change the Transmission type and what do they mean?
  • How do I contact Bottomline?
  • How do I delete/remove an existing user?
  • How do I find my archived payment?
  • How do I find out what the difference is between a Direct and an Indirect submitter?
  • How do I open a CSV file in Excel without loosing the leading zero's?
  • How do I remove a saved password or clear my browser cache?
  • How do I resolve login issues? The website is saying that my password is incorrect and I don't know why?
  • How should my file be formatted?
  • What are the Bacs operating hours?
  • Why Haven't I Received My Password Reset Email?

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