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International Payments

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  • What are the SEPA Countries for International Payments?
  • Are there Payments Guides for International Payments?
  • What are the Foreign Exchange (FX) timelines for International Payments?
  • What are the Currency Pairs for International Payments?
  • What are the Payment Timelines for International Payments?
  • Which Countries are Sanctioned/Excluded for International Payments?
  • How do I Fund my Currency Account?
  • What happens if I send the wrong amount or use the wrong reference when funding my International Payments account?
  • What does 'funding your account' mean?
  • Will I always get the rate I accepted when placing a currency order?
  • Are there any limits on the amount of a currency orders?
  • What happens to my currency conversion order if my external funding does not reach my Currency Account by the settlement time?
  • What happens if I don’t have a sufficient amount of the required currency in my account cover my payments?
  • Why does the system not allow me to convert currencies during the weekend?
  • What does 'converting funds' mean?
  • I need to correct a payment I have already sent, what can I do?
  • What does 'preparing a payment' mean?
  • How long does it take for my payment to reach the beneficiary?
  • What details do I need to provide when setting up a beneficiary?
  • Which destination countries and currencies are supported for International Payments?
  • What is the availability to send International Payments?
  • What Bank Holidays will affect International Payments?

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